TWELVE POINTS ON ATTITUDE

1. It is your attitude at the beginning of a task more than anything else that will determine your success or failure.
2. It is your attitude towards life which will determine life’s attitude towards you. Despite many people’s belief to the contrary, life plays no favourites.
3. You control your attitude. If you are negative it is because you have decided to be negative not because of other people or circumstances.
4. Act as if you have a good attitude. Remember actions trigger feelings just as feelings trigger actions.
5. Before a person can achieve the kind of results he wants he must first become that person. He must then think, walk, talk, act and conduct himself in all of his affairs, as would the person he wishes to become.
6. Treat everybody as the most important person in the world.
7. Attitudes are based on assumptions. In order to change attitudes one must first change one’s assumptions.
8. Develop the attitudes that there are more reasons why you should succeed than reasons why you should fail.
9. When you are faced with a problem, adopt the attitude that you can and will solve it.
10. We become what we think about. Control your thoughts and you will become your life.
11. Radiate the attitude of confidence, of well being, of a person who knows where he is going. You will then find good things happening to you right away.
12. In order to develop a good attitude, take charge first thing in the morning. Do say "Good morning, Lord" or "Good Lord, morning?".

1. ATTITUDES CAN DETERMINE SUCCESS

Successful people are POSITIVE people who EXPECT to SUCCEED rather than to fail, and they DO.

They set their goals and achievement levels high.

Good/Bad attitudes assure good/bad results. They way we think shows in the way we act.

Believe in yourself and your ability – a successful person believes that he is worthy, capable and this attitude gets him ahead.

Strengthen this belief in yourself by:

• Thinking success, not failure.
• Reminding yourself regularly that you are better than you think you are.
• Think BIG; Aim at small goals and you will achieve small success, think big goals and win big success.
• Eliminate the word "impossible" from your thinking and speaking vocabulary.
• Be enthusiastic about life. Enthusiasm brings results.

REMEMBER: For the right mental attitude :

• Believe in your product.
• Have confidence in your own ability.
• Have the desire to become skilled in selling.
• Have the right attitude towards other people, enjoy helping people, be intensely interested in understanding people, believe all people have at least some good in them.

 2. ATTITUDES CAN BE CHANGED

Attitudes are merely habits of thought, therefore attitudes can be changed. Never be afraid of change. Rather make a habit of change and use it to your advantage.

You are what you think you are: If you think of yourself as unsuccessful, you will be just that. Change the way you think about yourself. You are always worth more than you think you are. Accept that.

Be receptive to new ideas – do not become trapped by convention. The Wright Brothers believed that it was possible to build a flying machine while everybody else laughed at the idea. The rest is history.

3. ACT YOUR ATTITUDE

Attitudes are very visible: how we think shows in the way we act. We can see them, hear them:

• The unenthusiastic salesman tells you without words that he doesn’t like his job, doesn’t think he’ll make the sale.
• By the sound of her voice the secretary tells you "I like you, I like my job, I think you are important."

Successful people take action, get things done, start with ideas and follow through. Unsuccessful people often have the ideas but are unable to start. They spend their time postponing, or finding reasons why they should not or could not do it.

Unsuccessful people have a problem called FEAR. Too many good ideas are lost because of fear. The only way to cure fear is through action. Remember the speech you had to make and how the jitters disappeared as soon as you got started.

To be successful, act successful. People judge your attitude by your appearance and everyday acts. E.g. your handshake, your voice, the way you walk, the way you dress.

4. ATTITUDES THAT WORK

Develop attitudes that can make things happen for you:

The attitude of BEING ENTHUSIASTIC: By being enthusiastic, people respond enthusiastically, and results come in proportion to enthusiasm applied.

5. SELF-CONFIDENCE

Without self-confidence you cannot have the attitude needed for success. Your self-image controls your self-confidence, which in turn controls your success in life. Change your attitude to that of a winner.

1. The only way to succeed is to have the enthusiasm of a child.
2. People first buy you, then they buy your product.
3. To get different results, you have to take different actions.
4. There are only two reasons for being late – an act of God or you wanted to be late.
5. It ‘s your attitude that makes the difference.
6. People are more persuaded buy your passion than by proof or logic.
7. In every company there is someone whose flame burns brightest.
8. Believe in yourself and believe in the product.
9. Live life on purpose and on your terms – set goals.
10. Targets are made to be smashed.
11. Winners never quit. Quitters never win.
12. Ask and you shall receive – that is the secret of sales.
13. If you don’t stand for something, you’ll fall for anything.
14. Don’t have limitations inflicted on you by other people.

OVERCOME PESSIMISM

Face the music and admit to yourself that you must discard negative thoughts and replace them with positive ones. Cultivate this positive mental attitude.

RESOLVE THAT YOU WILL "DO SOMETHING ABOUT IT"

Not just an offhand idea that you will, but an ironclad resolution that you will.

ADOPT THE ATTITUDES, METHODS, MANNERISMS, AND "LOOK" OF THE SUCCESSFUL SALESPERSON YOU OBSERVE

Imitate them, if you will, and model yourself after them.

RECALL YOUR LAST REALLY GOOD SALE

Then reproduce everything possible as you go into your next one. Remember how you acted, felt, appeared, and everything else. You did it once, you can do it again!

EXPECT TO SELL, EVEN IF YOUR ORIGINAL PLAN DID NOT GO THROUGH

Think of the alternative, and what you will do in such a case. Determine that you are going to make a sale of some kind regardless.

DETERMINE WHAT YOU WANT TO BE

If you expect to be a success in business, which calls for contact for your fellow men, you must determine to stay on "the plus side".

BE POSITIVE IN YOUR SALES STORIES, AND IN EVERYTHING ELSE IN WHICH YOU BELIEVE

If you believe something, speak with conviction and certainty. People like a person who speaks with conviction.

BUILD ON YOUR STRENGTHS

Protect yourself from your weaknesses as well as you can, but don’t worry about them. Put a plan in place to overcome your weakness. Accentuate your strengths and they will win for you.