Business Manual

BUSINESS GUIDE
About this guide Growing Pains Surviving Start-up Direction and Strategy Customers and Markets Money Matters	Managing your Resources Managing your Business Relationships Where to next? Starting a Small Business Business Plans


SALES LECTURES
The Sales Process Goalsetting Attitude for Success Effective Time Management Sales Communication

FINANCIAL
Financial Ratios Breakeven Business Plan How to raise capital - Venture Capital How good are you with money? Getting out of debt Personal Cash-flow statement Balance Sheet 12-Month Cash-flow Statement Development Budget Worksheet Sales Budget Profit & Loss Statement	Forecast of Operating Expenses Profit & Loss (monthly) Profit & Loss (annual) Business Start-Up cash needs Start-up expense worksheet Sales Journal Petty cash journal Aging of accounts receivable Aging of accounts payable Cash Receipts Journal Straight-Line Depreciation Scedule

IT RELATED
Internet Terminology Search Engines Tips for Compiling a Good Site Search Engine Optimization Tips Techniques The Need for Speed Response Times Guidelines for Multimedia on the Web How Much is Too Much? Design Guidelines	Difference between Paper & Online Presentation The Top Ten Mistakes of Webdesign How Users Read on the Web Changes in Web Usability since 1994 Why Frames are not a good idea Characterizing Browsing Strategies on the WWW Accessible Design for Users with Disabilities Marginalia of Web Design International Web Usability Applying Writing Guidelines to Web Pages


INSURANCE
Basic Types of Insurance Insurance Combinations Cost of Life Insurance

MANAGEMENT
Management in a minute... Secrets of successful speakers A Survival Kit for customer care

DECISIONS CHECKLIST
Entrepreneurial Aptitude Choosing a partner Choosing a business Working with your attorney & insurance agent	Choosing a bank Customer Satisfaction Working with employees

BUSINESS TIPS
How to find a need to fill Nutrition and your business The psychology of success	Winning Mini-course on conductiong International Business.

IMPORT / EXPORT ASSISTANCE
Foreign Trade Online UPS: Export Documentation Export-Import Assistance Services International Trade Advice ITXcorp	Assistance with Import / Export Logistics Serra International, Inc. Exporter Assistance International Trade / Import-Export Portal

PERSONNEL
Alcohol Abuse and the Work Place Organizational Audit Job Analysis Job Description Job Specification Job Application Record of Disciplinary Action Performance Report - Objective Performance Report - Written Delegation Checklist	Weekly Time Card Payroll Change Notice Employee Attendance Record Daily Time Sheet Quarterly Payroll Record / Wages Group Payroll Record / Wages Injury Report / Investigation Form On-the-job Training Chart Itinerary

TIME SHEETS
Routing Sheet Progress Chart Production Schedule

SALES
Job Estimate Vendor Evaluation Executive Committee Sales Projection Sales Projection by Customer Sales rep Evaluation Checklist Sales follow-up Prospecting Sheet Return Authorization Notice: Payment Past Due Appraisal	Telephone Sales Order Purchase Order Quotation Order Blank Layaway Record Commission Summary Services Agreement Contract for sale of goods Loan Document Checklist

START-UP
Competitor Analysis Worksheet Industry Analysis Worksheet Demographic Comparison Contract Consumer Credit Application Business Credit Application Personal Balance Sheet Business Analysis Checklist Personal Goals Worksheet Personal Cash-flow Statement Franchise Evaluation Worksheet	Purchase Order Vendor / Supplier file Checklist Equipment Lease Leasing vs Purchasing Equipment Location Worksheet Partnership Agreement Business Insurance Planning Worksheet Survey Questionnaire Vendor Evaluation Prospecting Sheet